Step 1. From the "Tools" menu, select "Internet Options…". Step 2. Click the "Security" tab. Step 3. Click the "Trusted sites" checkmark icon. (The words "Trusted sites" must be highlighted) Step 4. Click the "Sites" button. Step 5. UNCHECK the "Require server verification checkbox" Step 6. In the "Add this website to zone" type "*.extendedreach.com" then click "Add" Step 7. Click the "Close" button. Step 8. Click "OK" to close the security dialog box. After you have finished, click Continue to go finish your setup.